Support

Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up menu will open. It offers in-depth info about all the actions that you can perform on that particular page. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast collection of educational videos clarifying how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you searching for, take a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can contact our great team of customer service technicians available 24/7 and eager to help you with any query. Each trouble ticket you submit will be replied to in less than one hour (the average trouble ticket response time being approximately twenty minutes), so you won't have to wait a long time to get an answer to your question.